Every once in a while even the biggest of websites have server issues or temporary bandwidth problems. While we always push custom error pages for 404 pages and other applicable error codes for SEO and usability sake, it is interesting to see how the big boys handle such issues.
Here is the top part of the page I just saw when causing a 500 internal server error:
This was followed with another hundred or so lines of the garbled text and a quick refresh did away with the error message. I gave YouTube a call and transcribed every character of the error report since I was feeling helpful that day. The tech guy also noted that he did not appreciate being called a monkey – highly trained or otherwise.
On a similar note, here is what YouTube’s custom 404 page looks like:
Nice and easy and helps get people back on track to what they are looking for. Well done YouTube! As for the 500 error page, I thought I’d pass that on for a laugh.
Taylor Cimala is the Strategic Director at Digital Third Coast, a Search Engine Marketing company based in Chicago. You can find Taylor on Twitter and Google+. Connect with Digital Third Coast on Google+.